Steve Jobs was right. Give the customer an experience, not just a product. And that applies just as well to those of us providing …
Building an Online Library
Here at PI, we are finding more small-scale consulting and special interest businesses looking to build virtual libraries of …
Finding Your Client Match
I've had a couple of jobs recently where I totally miscalculated my suitability to the client's needs. I lost money because of it, …
Preventing and Handling Scope Creep
One of the biggest challenges in indexing services (and editing and proofreading as well, but I'll focus on indexing for this …