As freelancers, we are not just indexers but business owners—which means we have more responsibilities than just creating indexes. …
It’s the Experience, Really!
Steve Jobs was right. Give the customer an experience, not just a product. And that applies just as well to those of us providing …
Finding Your Client Match
I've had a couple of jobs recently where I totally miscalculated my suitability to the client's needs. I lost money because of it, …
Negotiating Rates
Setting rates is often up to indexers — we get a query about a project and respond with a quote. Sometimes, though, it works the …